A Super User is a colleague who is responsible for supporting members of staff with the use of our new eCARE system.
These individuals have been provided with a greater level of training so that they understand the system in more detail. Super Users are based across all departments of the hospital. For a list of Super Users at the Trust please click here.
The Super User will support colleagues within their own clinical area and will therefore have a good understanding of their local workflows. The Super User is seen as the first line of support for the end user.
If you would like to know how to become a Super User, click here.
For a full list of FAQ’s related to Super Users click here.
For more information on the next Super User Briefing Conference click here.
To find out who your area Super User is click here.
Karen Camm, Assistant Director of Education is overseeing the training and support for Super Users and Floor Walkers.
For any questions please contact Karen on karen.camm@mkuh.nhs.uk or ext. 85122 or pop into the Education Centre where Karen is based.
